For chief revenue officers and their functional leaders

GTM & Revenue Alignment

Built to accelerate execution and speed to results.

2+ days, in person, with the leaders of your revenue functions. As guests, chief executives or other members of the C-Suite. They leave aligned and cohesive, having agreed in writing how the company goes to market, and with one plan: what comes first, where money and people go, and who owns each part.

Where you are

The plan exists, but execution is far too slow.

Some of these may be true:

  • Friction between functions working against each other, decisions continually reopened, and pressure from the CEO, the board and investors is mounting.
  • Targets and forecasts are missed and don’t add up to the number the board was given.
  • Marketing and sales form a disjointed alliance, and each blames the other.
  • Product and sales fight over the roadmap, and it gets more personal each quarter.
  • Sales promises customers things that customer success cannot deliver on time or to standard.
  • Deals slip and no one can say whether the cause is pipeline, product or price.
  • The board has started to ask whether the problem is the plan or the people running it.

What alignment means here

Agreement in a meeting is not alignment.

Here, alignment means written agreement between the leaders who must act on it, on each element of the go-to-market, with an owner, a measure and a date for each. A line with no owner, measure or date is not aligned.

Structure and Process Flow

Before day one

It starts two weeks before anyone arrives.

We look at the revenue system; the structures, processes, tech, people and relationships. This sets priorities.

01

Each leader is interviewed in confidence

Nothing said is repeated with a name without that person’s consent.

One conversation with each leader.
02

Each leader writes one page

Alone, before anyone compares notes: where the function stands, what it needs from the others, and three decisions it wants made. Each function sends records it already keeps.

One page and one set of records from each function. Revenue Arc consolidates.
03

The team reads it a week before day one

The Pre-Read shows where the leaders’ accounts differ from each other and from the records.

Every difference written down before anyone travels.

The days

Each day ends with questions answered and problems solved.

2 or 2.5 days in person, at an offsite location, never online. The ideal form adds the half day for the plan. No person is assessed. The sessions are audio-recorded, used only by Revenue Arc to write the documents, and deleted once they are delivered.

Day one: confronting reality

Where does the go-to-market stand, what slows execution, where do the functions agree and where do they differ? And where does most friction erode the customer journey or grind momentum down? The team gets real and the critical issues get brought to the surface, with nowhere to hide.

Ends with every problem written in the Issue Register, each marked resolved or open, and a fixed list of decisions for day two.

Day two: relentless resolution

Friction found, problems mapped and one way to go to market documented. Agreements made, decisions taken, disputes resolved or logged for further dialogue. Where the leaders cannot agree, the CRO decides and everyone aligns.

Ends with every decision on the list taken and written in the Decision Record, and every line in the Issue Register marked agreed, agreed with conditions or open.

A plan, and a team united

The order of priorities, the sequencing of programmes and other remedies, the allocation of resources, who owns each part, and how accountability will be ensured. The chief executive, often present in the final session, gives it the seal of approval.

Ends with the plan, signed off by the chief executive and written in four documents: the Resource Plan, the Accountability Map, the Execution Plan and the Commitments Ledger.

The chief executive joins for the plan

Leaders prepare the plan knowing the chief executive will read it.
Improved accountability.
The plan can be changed before it is signed off.

What you leave with

Six documents, in your team’s own words.

Delivered final within 48 hours of the offsite. You own every document. You decide who else sees them.

One

The Issue Register

Every element of the go-to-market and every dispute between functions, marked agreed, agreed with conditions or open, with its cause, owner, measure and date.

Two

The Decision Record

Each decision in one sentence, the trade-off accepted, any dissent, and the new fact that would reopen it.

Three

The Resource Plan

The revenue target split by function, segment and route, and where money and people go.

Four

The Accountability Map

Who owns each element, each handover between functions and each measure, and how a dispute is settled.

Five

The Execution Plan

Workstreams, owners, dates, measures, and the changes that need building.

Six

The Commitments Ledger

What each leader will make true, by when, starting with what each will stop doing.

After the offsite

The thirty-day review

Ninety minutes, remote, between day thirty and day forty-five, with the chief revenue officer and the owners. It checks the measures, the commitments and any reopened decision.

Included.

The plan owner call (optional)

A one-hour call each month with the chief revenue officer as plan owner, and a note after it. It is advice, not project management.

Monthly, only if you want it.

Continuous improvement (optional)

Remote sessions of 60 to 90 minutes in which cross-functional pods examine what works, what does not, what slows execution, and who should own each fix. The findings are consolidated into a heat map that leadership uses to prioritise action.

Only if you want it.

Who runs it

Mark C. Ward

  • 35+GTM and sales transformations led
  • 30+sales kickoffs facilitated
  • Hundredsof alignment sessions for revenue and leadership teams
  • 250+delivery projects
  • 12countries

He has worked with household names like Lenovo, ARM and Infor, and PE-backed scale-ups like Duco, Xceptor, IDnow and Redslim.

Mark runs every offsite with a co-facilitator, chosen for the expertise each client’s situation requires.

Three offers, three questions

Each offsite answers a different question.

The Strategy Offsite

For deciding what the company should do and where the money goes.

See the Strategy Offsite

Executive Strategic Alignment

For when the strategy exists and the executive team must carry it out as one team.

See Executive Strategic Alignment

GTM & Revenue Alignment

For when the strategy and revenue target exist and the functions that win, serve and keep customers must work to one plan.

Where the plan names changes that need building, Revenue Arc can build them with your team through Build & Enable.

See Build & Enable

The question

Ask yourself one question.

If you asked each of your function leaders tomorrow how many qualified opportunities the company created last quarter, would they all give the same number?

If the answer is uncertain, that is the work.

Thirty minutes, no preparation needed. We will tell you on the call whether the offsite fits, and if it does not, what does.

Book a call